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Every organization starts on Free with no payment step. When you need more, an org admin upgrades from the Subscription page. Payments are handled by Paddle, the merchant of record, and prices are in USD.

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Compare the plans

Support and contract terms are on the pricing page. Each guide page shows a badge with the lowest plan that includes its feature. The Subscription page lists what your current plan includes under Plan Features, and the numbers under Plan limits.

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Start a paid plan

Pro and Business start with a 14-day free trial. Paddle asks for a payment method at checkout, but nothing is charged until the trial ends. Cancel before it ends and you pay nothing.
1

Open Subscription

Click Subscription in the Configuration section of the sidebar. The page title is Subscription & Usage.
2

Choose the billing period

In the Upgrade section, click Monthly or Yearly. The cards show the price for that period.
3

Upgrade

Click Upgrade to Pro or Upgrade to Business. Paddle’s checkout opens. Complete it there.
Only org admins see the upgrade button. Members and viewers see the plans and prices, with a note that an org admin can upgrade. If you arrived from a locked feature, the Plan Features row for it is highlighted.

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Change plan or billing period

If you already pay through Paddle, the Subscription page shows a Change plan section instead of the upgrade cards. It never opens a second checkout, so you cannot be billed twice.
1

Pick a target

Click a button such as Switch to Business ($250/month) or one for the yearly price. The page says you will see the exact amounts before anything is billed.
2

Read the preview

A dialog titled Switch to the plan and period shows Paddle’s own numbers, with proration, tax and credit included. It states what you are charged today, what recurs afterwards, and the date it starts.
3

Confirm

Click Confirm switch, or Cancel to change nothing. Money moves only on confirm.
The plan shown on the page updates when Paddle confirms the change. The page says so, and refreshes on its own.

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Update payment details or cancel

1

Open Manage billing

On the Subscription page, click Manage billing. It opens Paddle’s portal.
2

Choose what to do

Change your payment details, download invoices, or cancel.
Cancelling keeps your plan active until the end of the period you paid for, and you are not billed again. The Subscription page then shows a banner such as “Your subscription cancels on” a date. Only org admins see Manage billing.
Deleting an organization does not cancel billing, and an organization with a paid subscription cannot be deleted until you cancel it.

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Child organizations and coupons

A child organization of an Enterprise parent uses the parent’s plan, quotas and AI budget. Its Subscription page says it is on the parent’s plan and offers nothing to buy. If you have a coupon code, org admins can enter it under Redeem Coupon on the same page. A coupon plan shows an expiry date and does not renew.

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Watch your usage

Usage This Month shows gauges for tokens, investigations, alerts, users and automations against your plan’s limits, so you can see a limit coming before you reach it.