> ## Documentation Index
> Fetch the complete documentation index at: https://docs.sreagent.app/llms.txt
> Use this file to discover all available pages before exploring further.

# Create a ticket import rule

> Say which of a tracker's issues become cards on their own, one standing rule per tracker. An issue the rule names gets a card in Triage with its tracker item already linked, so a team that files in their own tracker still sees the work on the board. Saving a rule imports nothing by itself: it decides what arrives from here on, and run_ticket_import fetches what is already open. Jira and Zoho Sprints need their credentials saved first (configure_ticket_integration); GitHub needs none, because it goes through the App installation this organization already connected.



## OpenAPI

````yaml /api-reference/openapi.json post /ticket_import_rules
openapi: 3.1.0
info:
  description: >-
    A resource-shaped endpoint onto the same tool surface the MCP server
    (/api/mcp) reaches. Every gate, refusal and audit row a caller sees here is
    the exact one the MCP endpoint answers for the same tool. Authenticated with
    an API key holding the api:admin scope, or the read-only api:config_read
    scope for GET alone.
  title: SRE Agent configuration API
  version: 1.0.0
servers:
  - url: https://sreagent.app/api/v1/config
security:
  - apiKey: []
tags:
  - name: ai_providers
  - name: ai_settings
  - name: alert_mutes
  - name: alert_routes
  - name: aws_external_id
  - name: certificate_monitors
  - name: change_notifications
  - name: compliance_periods
  - name: connectors
  - name: data_sources
  - name: deploy_policies
  - name: export
  - name: github_settings
  - name: image_targets
  - name: notification_settings
  - name: organization_settings
  - name: outbound_configs
  - name: outbound_rules
  - name: overseer_settings
  - name: prompt_templates
  - name: repo_settings
  - name: service_bindings
  - name: slack
  - name: slis
  - name: slos
  - name: status_page_components
  - name: status_page_incidents
  - name: status_page_settings
  - name: synthetic_checks
  - name: team_members
  - name: teams
  - name: ticket_import_rules
  - name: ticket_integrations
paths:
  /ticket_import_rules:
    post:
      tags:
        - ticket_import_rules
      summary: Create a ticket import rule
      description: >-
        Say which of a tracker's issues become cards on their own, one standing
        rule per tracker. An issue the rule names gets a card in Triage with its
        tracker item already linked, so a team that files in their own tracker
        still sees the work on the board. Saving a rule imports nothing by
        itself: it decides what arrives from here on, and run_ticket_import
        fetches what is already open. Jira and Zoho Sprints need their
        credentials saved first (configure_ticket_integration); GitHub needs
        none, because it goes through the App installation this organization
        already connected.
      operationId: createTicketImportRule
      parameters: []
      requestBody:
        content:
          application/json:
            schema:
              properties:
                config:
                  description: >-
                    What to import, in this tracker's own terms: github: repo,
                    label; jira: project, label; zoho_sprints: project,
                    item_type. The repository is owner/name, the projects are
                    the tracker's own key or id, and a label or item type
                    narrows the rule to issues carrying it. Rebuilt whole on
                    every call: a key left out is dropped and {} clears it.
                    Every value is a non-blank string, and a key this tracker
                    does not have is refused by name.
                  type: object
                enabled:
                  description: >-
                    Whether matching issues become cards. Switched off, the rule
                    is kept and nothing is imported, which is how an import is
                    stopped without losing what it names.
                  type: boolean
                provider:
                  description: >-
                    Which tracker to import from, one of: jira, zoho_sprints,
                    github. One rule each.
                  enum:
                    - jira
                    - zoho_sprints
                    - github
                  type: string
              required:
                - provider
              type: object
        required: true
      responses:
        '201':
          description: Created.
        '409':
          description: A row already matches this resource's natural key.
        '422':
          description: The tool refused the request's shape or content.
        default:
          description: The request failed.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
components:
  schemas:
    Error:
      type: object
      description: The body of every failed request.
      properties:
        error:
          type: string
          description: >-
            A short machine-readable code such as forbidden, conflict or
            read_only_key.
        message:
          type: string
          description: A sentence that says what to change.
      required:
        - error
        - message
      additionalProperties: true
  securitySchemes:
    apiKey:
      description: >-
        An sre_ak_* API key holding the api:admin scope (or api:config_read,
        which every write refuses with read_only_key).
      scheme: bearer
      type: http

````

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